Privacy policy
This policy explains what Seoulmate ("we") collects when you use this website and how we use it.
What we collect
- Order details: your name, mobile number, delivery address, and email if you give it.
- Account details: your mobile number and a PIN, stored in a scrambled form we cannot read.
- Payment details: online payments are handled by our payment gateway. We never see or store your card, UPI PIN or bank password. We keep only the payment reference.
- Usage data: pages viewed and actions on the site, collected through cookies and analytics tools, to improve the store and measure our advertising.
How we use it
- To pack, ship and support your orders.
- To run your rewards account.
- To contact you about an order.
- To prevent fraud and meet legal requirements.
Who we share it with
Only the companies that help us serve you: courier partners (name, phone, address), the payment gateway, and our hosting and analytics providers. We do not sell your personal data.
Cookies
We use cookies to keep you signed in and to remember your cart. Analytics and advertising tools may set their own cookies. You can block cookies in your browser; the cart and sign-in may then not work.
Your choices
You can ask us to show, correct or delete your personal data. Contact us on WhatsApp +91 97171 06220. We keep order records for as long as the law requires.
Contact
Seoulmate
Address to be updated